HGHugo Gomes

Transformation & Programme Director

I take big change from business case to savings in the numbers.

For more than 28 years I've led transformation in telecoms, energy, logistics and technology across Europe, South America and Africa. I lead as an executive, an interim leader or a programme director, build the team and the rhythm, and stay until the results show up in the P&L.

  • Integration & carve-outs
  • IT/OT convergence
  • New operations
  • Cost turnaround
  • AI in operations

Available from January 2027 for a full-time leadership role or an interim term. Lisbon, working across Europe, open to relocation within Europe.

Hugo Gomes
Executive MBA, London Business School · 5 languages
€700M+in portfolios and budgets I've managed
50+people in the teams I've led
30+countries on three continents
28+years in transformation and operations

What I do

When the change is too big to run on the side

Companies call me when a programme needs one person who owns the result. These are the six situations I know best.

Interim leadership

A COO, Head of Transformation or Programme Director seat is open, or a critical programme needs a leader now.

  • Full-time, on site, in your leadership team
  • Team and governance running in month one
  • Clean handover to a permanent leader

5 countriesend-user IT run as interim manager at lastminute.com through Covid

Integration & carve-outs

You buy a company, sell a business or separate it from the group, and everything must keep running on day one.

  • Separation or integration plan and business case
  • Shared services, one operating model
  • Multi-year CAPEX and OPEX under control

€60M5-year carve-out for a major Portuguese energy company

New operations

You need a new country operation, a nearshore centre or a new unit set up fast and at lower cost.

  • Location, structure and cost case
  • Hiring and building the first team
  • Processes and governance from day one

< 3 monthsto a live nearshore centre: 16 people, 30% lower cost

Cost turnaround

An IT or project portfolio has grown too expensive, or too many projects run late and over budget.

  • Stop, merge or reshape projects
  • New operating and sourcing model
  • Savings tracked to the P&L every quarter

−20% OPEXon a €500M IT portfolio over 3 years

AI in operations

You want generative AI and machine learning to change how work gets done, with results you can measure.

  • Find the processes that pay back first
  • Automate them and redesign the work
  • Build the in-house team to keep going

+50%productivity from automating processes with generative AI

IT/OT convergence

Your products and operations now depend on connected devices, networks and software, and IT and operational technology must work as one.

  • One portfolio across IT, networks and field devices
  • Drones, sensors and smart-city platforms delivered to business clients
  • On time and on budget, with many stakeholders aligned

€40Mtelecom B2B portfolio with drone and smart-city solutions, €8M+ saved

Not sure which one fits?

Most roles mix two or three of these. Tell me what's going on and I'll tell you honestly whether I'm the right person for it.

Start a conversation

Cases

Results, not slides

Clients are not named. Every figure is real.

€8M+saved on a €40M portfolio of 15+ projects
Telecoms · Portugal · B2B

Drones and smart-city solutions for a telecom's business clients

The task: run the B2B project portfolio of a major Portuguese telecom operator, with a €40M budget and 100+ stakeholders.

What I did: managed the portfolio since 2023, including drone and smart-city solutions, and delivered it on time and on budget.

€60Mcarve-out programme run over 5 years
Energy · Portugal

Separating a business from a major energy group

The task: separate the business without disrupting operations, with five years of CAPEX and OPEX to control.

What I did: ran the carve-out end to end: plan, governance, budget and delivery.

−20%OPEX on a €500M IT portfolio in 3 years
Logistics

Bringing down the cost of IT while it kept growing

The task: cut the running cost of a leading logistics company's IT portfolio.

What I did: reshaped the portfolio and its operating model, and tracked savings year by year.

< 3 monthsfrom zero to a 16-person nearshore centre
Consulting operations · Portugal

A delivery centre built at 30% lower cost

The task: open a nearshore centre fast to serve clients in several countries.

What I did: set it up, hired the team and put the processes in place. I also co-built the Portuguese operation to 35 people.

30+companies kept on one plan through a revolution
ICT · Egypt · $13M

A national ICT programme through the Arab Spring

The task: run Egypt's ICT Sector Modernization Program with a consortium of more than 30 companies.

What I did: led the programme and kept the consortium delivering through 2011.

600+laptops kept running in 5 countries in Covid
Travel · lastminute.com · 2020–21

Interim head of end-user IT

The task: keep the whole company working when offices closed overnight.

What I did: took the End User Services Manager role for a year and ran end-user IT across five countries.

30%savings found in a global telecom IT budget
Telecoms · Global operator

A new operating model for telecom IT

The task: find structural savings in a global telecom operator's IT budget.

What I did: designed shared services and a new operating model based on IT4IT.

How I work

A permanent role, an interim term or one programme

Full-time, permanent

Leadership role

A permanent seat in your leadership team, running transformation, operations or a portfolio of programmes, with clear authority and targets.

6 to 12 months

Interim leadership

Full-time in your leadership team for a set term, with a clean handover to a permanent leader at the end.

Defined scope

Programme leadership

I own one programme, such as an integration, a carve-out or a turnaround, from business case to delivered result.

My first 90 days in a new role

1Weeks 1–2

Listen and baseline

Meet the people who run the business, read the numbers and agree what success looks like.

2By day 30

Plan and team

A plan with a business case, the governance and the team in place.

3By day 60

First results

Early savings or milestones delivered, so everyone sees the change is real.

4By day 90

Running rhythm

Steady reporting to the executive team and the board, and a clear path to the full result.

Career

Four cities, three continents, one thread

I've lived and worked in Lisbon, Geneva, São Paulo and Madrid, and I'm back in Lisbon today. Click a stretch of the timeline or a city on the map to see what I did there.

LisbonGenevaSão PauloMadridOther delivery (and Mexico)

Education

Executive MBA, London Business School

BSc Statistics & Information Management, Nova IMS

Languages

Portuguese nativeEnglish C2Spanish C2Italian B2French B1

Sectors

Telecoms & technologyEnergy & utilitiesLogisticsBiotech

Have a role or a programme that needs a leader?

Tell me about the situation. I reply personally and I'm happy to start with a call.

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